ReeceBJohnson


JOB OBJECTIVE

With client facing experience and an in-depth background of customer services from several different industries, I strive to make a difference in all my roles. I wish to progress my career and continue to add to my list of achievements within the IT recruitment industry. Following a successful period with my latest employer I would like to build on the knowledge and foundation I have already acquired to become a top sales person within my chosen field.

 

PERSONAL STATEMENT

 

I gain personal satisfaction in knowing that I have done more than what is required of me. I go the extra mile for my customers and the workplace. I always strive for the highest achievements within my chosen field and this attitude has not only helped extend my learning but also earned me promotions and recognitions. I am honest, personable and hard-working and I strive to bring the best quality to a job.

 

HOBBIES & INTERESTS

 

·          Golf

·          Going to the gym regularly

·          Cooking for myself and my fiancé

·          Socializing

·          Watching / playing sports ? Rugby Union, Indoor Netball, Rugby League, Football, Bike Riding, Snooker and Pool and Golf

·          Traveling

·          Online networking (Facebook, LinkedIn, Naymz, Bebo, MySpace etc)

 

WORK EXPERIENCE

 

Enterprise Receruitment                                                            15 January 2008 - February 2009

(Enterprise Recruitment is New Zealand's largest New Zealand owned and operated full service Recruitment Agency.)

IT Recruitment Consultant / Account Manager

 

Main Duties

·          Account management

·          Head hunting

·          Gather leads in regards to

o         Where else candidates are interviewing

o         Referrals

o         Specifics on market trends and new technologies

·          Business development

o         Via cold calling

o         Networking (Social and professional)

o         Research (Internet, telephone and leads generated from candidates) as well as from social networking sites such as LinkedIn, Naymz and Facebook.

o         Word of mouth.

·          Screen potential candidates for suitability

o         Education

o         Experience

o         Background

o         Culture fit

o         Salary Expectations / Daily Rate

o         Close against job description / rate / requirements / availability

·          Ensure KPI?s are achieved on a daily basis

·          Monitor and track all applications from candidates

·          Post all positions on job boards

·          Client and Candidate Management

·          Meeting monthly / quarterly / annual targets reviewed on a annual basis.

·          Keeping abreast of market trends, technology upgrades and releases.

·          Being aware of legislation surrounding recruitment within New Zealand including the Treaty of Waitangi

 

Major Achievements

·          Billed in excess of 100k for the first 6 months of employment

·          Successfully broke into all major SAP consultancies in New Zealand

·          Successfully singly handedly broke into several key accounts

 

Reason for Leaving                            Redundancy

Reference                                             (Available on Request)

 

Red Commerce                                       15 October 2007 - 20 December 2007

(IT recruitment company specializing in S.A.P. with partnerships with all major European S.A.P. users, vendors, and S.A.P. the company as well as partnerships with ?The big 4?. - PWC Accenture Cap Gemini IBM)

Resourcer

 

This role allowed me to further develop my recruitment skills as I took a ?back to basics? approach to ensure maximum efficiency when taking on a sales role within the company. This role focused more on the development and continuity of relationships with candidates as there is a large skill shortage within the SAP market. This meant that to be successful in this industry, a higher level of customer service was required than what is the norm within the IT recruitment industry

 

Main Duties

·          Develop on going relationships with candidates through honesty, understanding and integrity.

·          Ensure KPI?s are achieved on a daily basis

·          Monitor and track all applications from candidates

·          Post all positions on job boards

·          Gather leads in regards to

o         Where else candidates are interviewing

o         Specifics on market trends and new technologies

o         Referrals

·          Screen potential candidates for suitability

o         Education

o         Experience

o         Background

o         Culture fit

o         Salary Expectations / Daily Rate

o         Close against job description / rate / requirements / availability

 

Major Achievements

·          Passed initial SAP training and gained a more in depth understanding of the full SAP lifecycle and where each candidate fit into it

 

Reason for Leaving                            Moving back to New Zealand

Reference                                             (Available on Request)

 

RDA Recruitment                                                01 June 2007 - 02 October 2007

(A boutique recruitment agency specializing in the resourcing of IT and technology professionals at all levels from entry level to upper echelon management)

Senior Consultant (01/06/07 - 02/10/07)

Junior Consultant / Resourcer (12/02/07 - 01/06/07)                

 

After a short time as a resourcer, I found myself fast tracked into a senior consultant position due to a high level of performance and dedication to the role. This was a delivery based role in a highly competitive environment working to strict time-frames with target based deliverables.

 

Main Duties

·          Account management

·          Head hunting

·          Gather leads in regards to

o         Where else candidates are interviewing

o         Referrals

o         Specifics on market trends and new technologies

·          Business development

o         Via cold calling

o         Networking (Social and professional)

o         Research (Internet, telephone and leads generated from candidates) as well as from social networking sites such as LinkedIn and Facebook.

o         Word of mouth.

·          Screen potential candidates for suitability

o         Education

o         Experience

o         Background

o         Culture fit

o         Salary Expectations / Daily Rate

o         Close against job description / rate / requirements / availability

·          Ensure KPI?s are achieved on a daily basis

·          Monitor and track all applications from candidates

·          Post all positions on job boards

·          Client and Candidate Management

·          Meeting monthly / quarterly / annual targets reviewed on a quarterly basis.

·          Keeping abreast of market trends, technology upgrades and releases.

·          Being aware of legislation surrounding recruitment within the UK and Europe

 

Major Achievements

·          Attained several large corporate clients including Publicis who are an international media agency and Verifone who are the foremost suppliers and developers of EPOS solutions in the UK

·          Successfully assisted in the placement of 4 Contractors in one week

·          Assisting in the achievement of one of the most successful months in the company?s history through diligence, hard work and dedication.

 

Reason for Leaving                           Redundancy

Reference                                            (Available on Request)

 

The Carphone Warehouse                               July 31 2006 - 12 February 2007

(The world?s largest provider of mobile telecommunications to industry and private users.)

Credit and Collections Officer

 

A delivery based role in a highly competitive environment working to strict time-frames with target based deliverables within the telecoms industry. I frequently found myself out performing my peers within this role consistently in the top 5 collectors every month.


Main Duties

·          The collection of overdue monies owing to the company via cold calling

·          Keeping abreast of Legislation surrounding the telecoms industry from the industry watchdog

·          Minor forms of account management by suggesting ways in which to avoid the ?debt collection path? in future.

 

Major Achievements

·          Top collector in my first month in a department of over 50 Credit and Collection's officers

·          Consistently top 5 collectors within a department of over 50 Credit and Collections Officers

·          Consistently top collector within my team of 8

 

Reason for Leaving                            Career Progression

Reference                                             (Available on Request)

 

Orica Chemnet                                                           05 April 2005 - 25 April 2006

(Australasia?s largest provider of chemicals to industry and the chemical arm of Orica International, the world's largest supplier of mining supplies with a market share of over 80%)

Customer service Representative

 

A customer focused role, I liaised with account managers and product managers ensuring that customer orders were correct and delivered on time. I was also charged with the care of some of the companies more difficult clients to ensure satisfaction across the board.

 

Main Duties

·          Raising, monitoring and processing customer orders to requirements in S.A.P.

·          Handling customer queries and complaints

·          Handling difficult / high demand customers

·          Handling large key accounts to ensure complete key customer satisfaction

·          Processing orders

·          Liaising with account managers, the logistic coordinators and product managers.

 

Major Achievements

·          Successfully manager several large key accounts with high levels of customer satisfaction

·          Implementing process plans to ensure major clients were looked after

·          Successfully ensuring that difficult / high demand clients were looked after and proper processes were in place to ensure maximum satisfaction.

 

Reason for Leaving                            Moved to the UK

Reference                                           (Available on Request)

                               

Rydges Hotel                                                                     August 2004 - April 2005

(An international chain of hotels, catering for working professionals and families. Mid range accommodation)

Restaurant Supervisor

 

I was charged with the day to day running of the Bar, Restaurant and Room Service. My main duties were supervisory but I did get involved in the working of all three outlets.

 

Main Duties

·          Supervision of all staff whilst on shift

·          Overseeing the running of the Restaurant, Bar and Room Service facilities to ensure guest satisfaction from all food and beverage outlets.

·          Ensuring all takings were accounted for.

·          Managing operating costs to ensure the efficient running of the Food and Beverage Department.

·          Maintaining high levels of service and presentation of facilities and staff at all times.

 

Major Achievements

·          Successfully completed the following courses

o         Train the trainer

 

Reason for Leaving                           Career Progression

Reference                                           (Available on request)

 

The Ascott Metropolis Auckland                                          June 2001 - July 2004

(A boutique 5 star hotel specializing in luxury accommodation catering for celebrities both national and international and executive travelers.)

Senior Food and Beverage Supervisor / Trainer

 

I was charged with the day to day running of the food and beverage department. My role was to maintain the 5 star standards across all departments including Recess Bar, Magistrates Restaurant, in room dining and a 100 person capacity Function Facility. Although I was not the primary point of contact for the functions facility, I was consistently the main point of contact for the majority of the functions within the hotel. My role was varied, diverse and demanding requiring impeccable time management, organizational skills and the ability to work well under pressure and to strict time constraints.

 

Main Duties

·          Supervision and management of all staff

·          Rostering of staff

·          Service management

·          Culinary Techniques

·          Requisitioning Beverage and Storing supplies

·          Maintaining Principals of food service and sanitation

·          Ongoing training of all service staff

·          Implementation /  maintenance of new policies and procedures

·          Implementation of new beverage items

·          Liaising with different departments

·          Cash handling and security

·          Customer service and care

·          Ensuring all takings were accounted for.

 

Major Achievements

·          Successfully run 3 departments simultaneously whilst overseeing many major functions.

·          Employee of the week several times (F&B)

·          Employee of the month several times (F&B)

·          Nominated employee of the quarter (Hotel wide)

·          Successfully completed the following courses

o         Make it memorable

o         Food standards and Hygiene

o         5 Star Service

 

Reason for Leaving                            Redundancy

Reference                                            (Available on request)

 

 

 

 

You can download  a word version of my CV here

 

You can download a word version of a cover letter here

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